wonder frog

Notice
**Important Notice 2021/5/28

1. EMS to the US will resume on June 1, 2021.

2. The Japan Post Office has announced an increase in shipping rates due to COVID-19.
  Regions to be changed
  North America, Oceania, Middle and Near East
  New base rate
  24USD~
*Effective for orders shipped on or after June 1.

3. Payment Due Date and Cancellation
Payment should be made within 7 days of receiving the order confirmation email. If you miss the payment deadline, we will cancel your order.
If you have not received the order confirmation email, please contact us by email.
wauoo@studio-uoo.com



🐸📢 We have a request to our dear customers.

Because of the Covid-19 pandemic, our shipping conditions have been affected. We usually use EMS for international orders but now, there are some areas where it is impossible to ship from Japan.
These areas the following : Russia, Canada, others

For the following areas, you alternatively use the Yamato delivery service.
Australia
https://www.kuronekoyamato.co.jp/en/
The Yamato delivery service is more expensive than EMS.


For customers who live in areas where delivery is currently suspended

For customers who are willing to wait until shipping resumes, we ask that you place your order via email. The wait time varies and could be anywhere from a few months to a year. This all depends on the progress of the corona pandemic.
We will not be able to respond to items that are out of stock.

To countries where EMS delivery is available, we will ship via EMS as usual.

There is shipping per one order.
We cannot combine shipping several orders.

We recommend confirming your order as soon as it arrives. If you wish to return your order, please contact us by email within 1 week of arrival. Otherwise, we might not be able to offer an replacement or refund.



wauoo@studio-uoo.com

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